Massage appointments are highly valued and in extreme demand. We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
Late arrivals will not receive an automatic extension of the scheduled appointment. In special cases, and when our schedule permits, we may be able to accommodate a partial or full appointment that is running late. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.
Emergencies do happen, however if an appointment is cancelled after 6 pm the evening before a scheduled massage the client may be charged 50% of the going rate. As a courtesy, if the time is re-booked the fee will be waived. Massage appointments are highly valued. I appreciate your respect for my professional time and thank you for your consideration.
In the event that there is no notification and a client fails to show up at the scheduled time the client will be charged in full for the time booked.
Thank you for your consideration. We look forward to serving you!